Knowledge and information communication
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Ned Kock; Robert McQueen
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Article
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1998
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John Wiley and Sons
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English
โ 130 KB
๐ 2 views
This paper analyzes how knowledge and information are communicated in different types of business processes. Twenty-two business process instances obtained from three organizations were studied and these were split into three types: core, support and improvement processes. The study led to three mai