๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

The role of electricity in quality and reliability

โœ Scribed by Goodman, L. Landon


Book ID
119751527
Publisher
Institution of Electrical Engineers
Year
1967
Weight
924 KB
Volume
46
Category
Article
ISSN
0032-9851

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Service quality in the electricity indus
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This paper analyzes the relationship between privatization and service quality in the electricity industry, and tests the hypothesis that managerial behavior is a significant intervening factor. The sample includes 31 Italian distributors over the period 1998-2004; their quality performance is repre