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The role of benchmarking for yardstick competition

✍ Scribed by Phil Burns; Cloda Jenkins; Christoph Riechmann


Book ID
108197200
Publisher
Elsevier Science
Year
2005
Tongue
English
Weight
327 KB
Volume
13
Category
Article
ISSN
0957-1787

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## Abstract Benchmarking is concerned with enhancing organizational performance by establishing standards against which processes, products and performance can be compared and consequently improved. Organizational learning, on the other hand, refers to the processes by which organizations develop n