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The relationship between system usage and user satisfaction: a meta-analysis

✍ Scribed by Bokhari, Rahat H.


Book ID
111988111
Publisher
Emerald Group Publishing Limited
Year
2005
Tongue
English
Weight
212 KB
Volume
18
Category
Article
ISSN
1741-0398

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Variables affecting information technolo
✍ MO ADAM MAHMOOD; JANICE M. BURN; LEOPOLDO A. GEMOETS; CARMEN JACQUEZ πŸ“‚ Article πŸ“… 2000 πŸ› Elsevier Science 🌐 English βš– 222 KB

The level of end-user satisfaction with information technology (IT) has widely been accepted as an indicator of IT success. The present research synthesizes and validates the construct of IT end-user satisfaction using a meta-analysis. It accomplishes this by analysing the empirical results of 45 en