The relationship among work-related perceptions, employee attitudes, and employee performance: The integral role of communications
✍ Scribed by John J. Rodwell; René Kienzle; Mark A. Shadur
- Publisher
- John Wiley and Sons
- Year
- 1998
- Tongue
- English
- Weight
- 183 KB
- Volume
- 37
- Category
- Article
- ISSN
- 0090-4848
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✦ Synopsis
This article explores the nature of organizational communication in the human resource management context. An analysis of survey data collected from employees of an Australian information technology company found that employee perceptions of teamwork, communication, employee job satisfaction, commitment, and stress significantly predicted self-rated performance. Unexpectedly, communication was found to be negatively related to performance. Analysis of the pattern of relationships indicates that while the direct relationship between communication and performance is negative, the role of communication is one of enhancing teamwork, job satisfaction, and commitment. The article relates the findings to the "communication metamyth" which assumes that more communication is necessarily good.
The focus of this article is to explore from the perspective of the employees, the nature of communication as an element of human resource management (HRM).