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The Quality of Management and Government Performance: An Empirical Analysis of the American States

โœ Scribed by Jerrell D. Coggburn; Saundra K. Schneider

Book ID
110691389
Publisher
John Wiley and Sons
Year
2003
Tongue
English
Weight
88 KB
Volume
63
Category
Article
ISSN
0033-3352

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## Abstract Design management and process management are two important elements of total quality management (TQM) implementation. They are drastically different in their targets of improvement, visibility, and techniques. In this paper, we establish a framework for identifying the synergistic linka