Beyond improved quality: the motivationa
โ
Manus Rungtusanatham
๐
Article
๐
2001
๐
Elsevier Science
๐
English
โ 222 KB
## Abstract The deployment of statistical process control (SPC) in manufacturing environments is a prominent global phenomenon. Managers have frequently justified investments in SPC by citing and/or demonstrating the improvements in quality and costs from the effective implementation and practice o