Cover
Half Title
Title Page
Copyright Page
Contents
Preface
Acknowledgments
Author
1. What Is a Project?
What Is a Project?
Project Management
2. Project, Program, and Portfolio Management
Project vs. Operations
Program and Portfolio Management
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of a Research Tracking System
3. Project Process Groups
Initiating Process Group
Planning Process Group
Executing Process Group
Monitoring and Controlling Process Group
Closing Process Group
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of a Research Tracking System
4. Project Knowledge Areas
Integration Management
Scope Management
Schedule Management
Cost Management
Quality Management
Resource Management
Communication Management
Risk Management
Procurement Management
Project Stakeholder Management
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of an Organizational Metrics Dashboard
5. Software Development Lifecycle
Waterfall Model
Spiral Model
Rapid Prototype Model
Incremental Model
Agile Development
Commercial Off-the-Shelf (COTS)
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of an Organizational Metrics Dashboard
6. Agile Development Methodology
The Agile Mindset
Agile Methods
Life Cycle Selection
Common Agile Practices and Terms
7. Choosing the Right Methodology
What does “Methodology” Mean?
Why Is Choosing a Methodology Important?
Characteristics of Each Methodology
Waterfall
Agile
Hybrid
What Factors Should the Project Manager Consider in Choosing a Methodology?
The Business
Stakeholders, Customers, and Resources
Project Characteristics
Discussion/Conclusion
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of an Organizational Metrics Dashboard
8. Stakeholder Management
Stakeholder Identification
Stakeholder Analysis
Communication Plan
Stakeholder Management in Action
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of a Research Tracking System
9. System Configuration
Workstations
Client
Servers
Storage Area Network
Disaster Recovery
High Availability
Network
Interface
Environments
Sandbox
Development
Test
Preproduction
Production
Training
Considerations
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of a Research Tracking System
10. Security and Privacy
IT Project Security and Privacy Tasks
Case Study: Access to System by Outside Resources
11. Software Testing
Testing Types
Configuration and Release Management
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of an Organizational Metrics Dashboard
12. Activation Management
User Training
Activation
Activation Checklist
Activation Rehearsal
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of a Research Tracking System
13. Project Transition to Support
Why Does This Happen?
Characteristics of a Support Center
Change Management
Managing Transition Throughout the Plan
Initiating
Planning
Execution
Closing
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of an Organizational Metrics Dashboard
14. Measuring Success
Case Study 1: Implementation of an Electronic Health Record
Case Study 2: Implementation of an Organizational Metrics Dashboard
Appendix A: Case Study Feedback
Appendix B: Earned Value Management (EVM)
Appendix C: Forms and Templates
References and Additional Readings
Index