The Police Manager

✍ Scribed by Egan K. Green; Ronald G. Lynch; Scott R. Lynch

• Publisher: Routledge
• Year: 2024
• Tongue: English
• Leaves: 369
• Edition: 9
• Category: Library

✦ Synopsis

The Police Manager provides a roadmap for the challenges that police administrators face in their day-to-day duties, including considerations for dealing with subordinate officers and for interacting with the public. Covering a wide range of topics, from fiscal management to use-of-force policies, this text prepares readers for the tasks that police managers are confronted with. Readers benefit by gaining a thorough understanding of the complexities involved in an occupation that creates demands from the public, from public officials, and from other police officers. The book delivers information on these issues, with chapters dedicated to leadership styles and planning for leadership loss, as well civil liability considerations. New material in this edition covers specific challenges for small and underexamined police agencies such as university police departments. The Police Manager is an ideal textbook for college students hoping to work in police administration in the future, and is useful for current police managers who know that their jobs require a constant influx of ideas for overcoming new challenges.

✦ Table of Contents

Cover
Half Title
Title Page
Copyright Page
Dedication
Contents
Preface
Part 1: Introductory Concepts of Police Management
Chapter 1: A History and Philosophy of Police Management
Learning Objectives
The Police Manager's Role
The Management Process
History of Management
Discussion Questions
References
Chapter 2: From Philosophy to Outcomes
Learning Objectives
Introduction
Motivation
Philosophy
Values
Beliefs
Principles
Behavior
Daily Decisions
Routine Activities
Standards
Policies and Procedures
Outcomes
Conclusion
Discussion Questions
References
Chapter 3: Organizational Culture
Learning Objectives
Introduction
What Is Culture?
Why Culture Is Important
How Culture Is Developed
The Police Subculture
Policing Styles
Identifying Your Police Department's Culture
Changing the Culture
Conclusion
Discussion Questions
References
Part 2: Behavioral Aspects of Police Management
Chapter 4: Leadership Behavior Styles
Learning Objectives
Introduction
Qualities of a Successful Police Manager
Styles of Leadership
The Tannenbaum-Schmidt Leadership Continuum
The Managerial Grid
The Learning Police Agency
Systems Thinking
Personal Mastery
Mental Models
Building a Shared Vision
Team Learning
Is There a Best Style?
Adaptive Leadership
Reality Leadership
Deciding How to Lead
Effective Leadership Practices
Model the Way
Inspire a Shared Vision
Challenge the Process
Enable Others to Act
Encourage the Heart
Total Quality Management
History
Uses for Law Enforcement
Summary of TQM
Developing Organizational Teamwork
Approaches to the Organizational Development Process
Conclusion
Discussion Questions
References
Chapter 5: Creating a Breed of Super-Sergeants
Learning Objectives
Introduction
The Burden of Supervisory Liability
A Statement of the Problem
The Birth of a Process
Performance-Oriented Supervision
A Misbalanced Emphasis
Performance Management
Reducing Liability Risk
The Correct Focus: Liability or Performance?
Credible, Relevant, and Contextual Supervisory Training
Field Training Supervisor Program
Successful Performance
The Raison d'Être for Supervisors
Values-Oriented Supervision
Conclusion
Discussion Questions
References
Chapter 6: Succession Planning
Learning Objectives
Introduction
Employee Separation
Entry
Recruitment
Diversity
Civilianization
Workforce Development Planning
Mentoring
Promotions
Diversity in Promotion
Career Development and Cross-Training
Specialized Assignments
Use of Retired Employees
Conclusion
Discussion Questions
References
Further Reading
Chapter 7: Organizational Environment
Learning Objectives
Introduction
Principles of Motivation
Hierarchy of Effective Communication
Basic Needs
Safety Needs
Belongingness Needs
Ego Status Needs
Self-Actualization Needs
Applying the Hierarchy of Needs to Policing
Motivation-Hygiene Theory
Theory X and Theory Y
Immaturity—Maturity Theory
Management Systems
System 1
System 2
System 3
System 4
Expectancy Theory
Conclusion
Discussion Questions
References
Chapter 8: Transactional Analysis
Learning Objectives
Introduction
Ego States
Parent Ego State
Adult Ego State
Child Ego State
Using the Ego States
Transactions and Communication
Complementary Transactions
Crossed Transactions
Ulterior Transactions
Basic Life Positions and Organizational Sanctions
Time Structuring
Organizational Games
"If It Weren't for Him/Her/Them ..."
"Now I've Got You, You SOB ..."
Blemish
Corner
"Poor Me ..."
"Kick Me ..."
"Stupid"
"Wooden Leg"
Conclusion
Discussion Questions
References
Further Reading
Chapter 9: Understanding Personnel Through Personality Inventories
Learning Objectives
Introduction
Minnesota Multiphasic Personality Inventory-2- Restructured Form
California Psychological Inventory
Inwald Personality Inventory
Revised NEO Personal Inventory
Myers-Briggs Type Indicator®
Functional Behavior
Data Experience
Temperament
Uses for the MBTI®
Discussion Questions
References
Part 3: Functional Aspects of Police Management
Chapter 10: Management Planning
Learning Objectives
Introduction
Effective Planning and Use of Data
Concern for System
Concern for Risk
Management Planning Model
Explanation
Responses within Each Management Approach
Purposeful Approach
Traditional Approach
Crisis Approach
Entrepreneurial Approach
Selecting a Management Planning Approach
Conclusion
Discussion Questions
References
Chapter 11: Problem Identification and Decision-Making
Learning Objectives
Introduction
Problem Analysis
Recognizing Problems
Separating and Setting Priorities
Specifying the Priority Problem to Be Analyzed
Testing for Cause
Decision-Making
General Principles
Types of Decisions
Means-Ends Analysis
The Decision-Making Process
Setting the Objective
Identifying Obstacles
Collecting and Analyzing Data
Developing Alternatives
Selecting Alternatives
Developing and Implementing a Plan
Evaluating the Results
Pitfalls of the Decision-Making Process
Conclusion
Discussion Questions
Chapter 12: Management by Objectives
Learning Objectives
Introduction
The MBO System
Community Values and Department Beliefs
Mission
Goals
Objectives
Projects
Action Plans
Evaluation
Specify Measurable Objectives
Formulate a Practical Evaluation Design
Specify Data Collection Procedures
Specify Data Reduction and Analysis Methods
Implementation
Establishment of Goals by Top Managers
Establishment of Objectives for Each Goal by Middle Managers
Selection of Objectives by Top Managers
Objective Finalization by Middle Managers
Overview of Projects for Each Objective Submitted by Middle Managers
Development of Detailed Projects by Middle Managers
Evaluation
Additional Use of the MBO System
Drawbacks
Research on Management by Objectives in Policing
Conclusion
Discussion Questions
References
Further Reading
Chapter 13: Fiscal Management
Learning Objectives
Introduction
Budgeting
Purposes of Budgeting
Incremental versus Zero-Based Budgeting
Stages in the Budgeting Process
Types of Budgets
The Budgeting Process
Unexpected Expenses
Successful Budget Requests
Grants
Asset Forfeiture
Conclusion
Discussion Questions
References
Part 4: Modern Police Management: Major Issues
Chapter 14: Use of Power
Learning Objectives
Introduction
Types of Power
Formal Power
Informal Power
Approaches to the Use of Power
Control
Manipulation
Threat
Referent
Needling
Coordination
Reasons for the Use of Power
Personal
Social
Survival
Conclusion
Discussion Questions
Chapter 15: Use of Force
Learning Objectives
Introduction
Frequency of Use-of-Force Incidents
Use-of-Force Law
Deadly Force
Non-deadly Force
Use-of-Force Continuum
Canines
Fourth Amendment
Identifying Problem Officers
Use-of-Force Policy
Conclusion
Discussion Questions
References
Chapter 16: Communication During High-Profile Crises
Learning Objectives
Introduction
Advance Preparation
Building Trust with the Public
Building Trust with Agencies and Officials
Building Trust with the Media
Public Information Officers
The PIO in a Crisis
Releasing Information
Press Conferences
Interviews
Press Releases
Social Media
Training All Officers to Interact with the Media
Conclusion
Discussion Questions
References
Chapter 17: Civil Liability and Accreditation
Learning Objectives
Introduction
Civil Rights Violations
Negligence
Avoiding Liability Through Selection and Training
Recruitment
Selection
Psychological Evaluation
Academy Training
Field Training
Probation
The Protection Circle
Training in the Future
Origins of the National Accreditation Process
Benefits of Accreditation
Relationship to Liability
Agency Participation
The Accreditation Process
Conclusion
Questions
References
Chapter 18: Ethics for the 21st Century
Learning Objectives
Introduction
Ethical Systems
Utilitarian Ethics
Rule Ethics
Social Contract Ethics
Justice Ethics
Personalistic Ethics
Leadership and Ethics
Utilitarian Ethics
Rule Ethics
Social Contract Ethics
Justice Ethics
Personalistic Ethics
Managing Subordinates: Ethical Concerns
Gratuities and Graft
Gratuities
Graft
Duty Neglect
Policy versus Example
On-the-Job Ethical Considerations
Conclusion
Discussion Questions
References
Chapter 19: The School Resource Officer Program: Establishing a Police Presence in Schools
Learning Objectives
Introduction
Providing a Safe Learning Environment
Building a Positive Relationship with Youths
Community Relations Tool for the Agency
Promote Crime Reduction Through Deterrence
Protection from Civil Liability
Implementation of the SRO Program
Selling the Concept
Funding
Implementing the SRO Unit within the Agency
Training the SRO
Investigation of and Preparation for Critical Incidents
Prevention
Intervention
Response Plan—"Move to Contact"
Training SROs in "Move to Contact"
Conclusion
Discussion Questions
References
Chapter 20: Assessment Center Process
Learning Objectives
Introduction
Advantages of the Assessment Center
Disadvantages of the Assessment Center
Developing the Assessment Center
Performing a Job Analysis
Developing Dimensions
Developing a Matrix and Exercises
Developing Guidelines
Developing Exercises
Training
Conducting the Center
Ensuring Feedback
Components of the Assessment Center
Oral Interviews
Leaderless Groups
In-basket Problems
Roleplay Situations
Oral Presentations
Written Plan
Scheduling
Rating Scales
Numerical Scales
Strengths and Weaknesses
Composite Graphs
Forced Choice
Consensus
Conclusion
Discussion Questions
References
Chapter 21: Managing Small Agencies and Agencies with Unique Jurisdictions
Learning Objectives
Introduction
Managing Small Police Agencies
Managing Rural Police Agencies
Crime in Rural Areas
Rural Law Enforcement Challenges
Budgetary Limitations
Staff Turnover
Response Times
Equipment Deficiencies
College and University Campus Police Management
Arming Officers
Open-Carry and Concealed-Carry Firearms on Campuses
Budgetary Constraints and Staffing Consistency
Park Ranger Law Enforcement Challenges
Crime in Parks and Recreation Areas
Budgetary Limitations
Transient Populations in Parks
Conclusion
Discussion Questions
References
Index