The performance implications of outsourcing customer support to service providers in emerging versus established economies

✍ Scribed by Raassens, Néomie; Wuyts, Stefan; Geyskens, Inge

• Book ID: 122313760
• Publisher: Elsevier Science
• Year: 2014
• Tongue: English
• Weight: 485 KB
• Volume: 31
• Category: Article
• ISSN: 0167-8116
• DOI: 10.1016/j.ijresmar.2014.01.002