The New Public Administration: management innovations in government

✍ Scribed by MOHAN KAUL

• Publisher: John Wiley and Sons
• Year: 1997
• Tongue: English
• Weight: 385 KB
• Volume: 17
• Category: Article
• ISSN: 0271-2075
• DOI: 10.1002/(sici)1099-162x(199702)17:1<13::aid-pad909>3.0.co;2-v

✦ Synopsis

Over the last two decades there have been some fundamental changes in the working of government which have resulted in major and visible management innovations in the organizational structures and systems of government aimed at delivering greater ef®ciency, and more responsive and ¯exible public services. The innovations have led to the `New Public Administration'.

This article identi®es the innovations in thinking about the role and functioning of government; about service users; about administrative structures and about staff. The article also discusses the strategies and actions employed in the new synergy between the public and private sectors, as well as the reforms in ®nancial planning and control systems.

In conclusion, the broad objectives of these reforms have been to shift emphasis from developing plans to developing key strategic areas; to shift emphasis from inward-looking systems to developing partnerships; to shift emphasis from inputs and processes to outputs and outcomes; and to shift emphasis towards managing diversity within a uni®ed public service. Finally, managerial pragmatism and political conviction are highlighted as essential to motivating management innovation in government. (& 1997 by John Wiley & Sons, Ltd.