The manager's pocket guide to ecommunication: communicating effectively in a digital age

✍ Scribed by Laurie K. Benson

• Publisher: HRD Press
• Year: 2000
• Tongue: English
• Leaves: 120
• Series: Manager's Pocket Guide Series
• Category: Library

✦ Synopsis

E-mail, voice mail, conference calls, and videoconferences have revolutionized communication. Companies are dependent on technology to link personnel across cities, states, and countries, especially as virtual teams become more a part of our business environment. Yet, companies rarely provide formal training on how to manage these resources. This book provides guidelines for communicating effectively through e-mail and voice mail, suggestions for getting the most out of your conference calls and videoconferences, and creative and practical suggestions for communicating with, building, and managing your virtual team.

✦ Table of Contents

Table of Contents
......Page 3
Introduction
......Page 9
1. Communicating Effectively
through E-Mail......Page 11
2. Communicating Effectively
through Voice Mail......Page 35
3. Getting the Most
Out of Your Conference Calls
(as a presenter or as a participant)......Page 45
4. Videoconferences Are
Really Just Virtual Meetings......Page 69
5. E-Mail, Voice Mail,
Conference Call, or
Videoconference—
Which One Should I Use
for My Message?......Page 79
6. It’s All in How You Use It......Page 89
Index
......Page 111