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✦   LIBER   ✦

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The Manager as Coach

✍ Scribed by Jerry W. Gilley, Ann Gilley


Publisher
Praeger
Year
2007
Tongue
English
Leaves
153
Category
Library

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✦ Synopsis


In theory, managers serve as guides, directors, decision makers, and energizers for their employees. Unfortunately, few managers have, themselves, been trained in the skills and techniques to get the best results from their employees, and managerial styles can run the gamut from permissive-but-ineffectual to aloof to autocratic. In The Manager as Coach, the authors focus on the key purposes of coaching—improving individual performance, solving problems, and securing results—in order to address the challenges of effective management head-on. Dispelling popular myths and misconceptions about coaching as a passing fad or a collection of superficial motivation techniques, they offer practical tools for mastering the skills of effective coaching to the benefit of employees and the organization, identifying four primary roles that managers—as coaches—play on a regular basis: trainer, career advisor, strategist, and performance appraiser. Featuring diagnostic exercises, worksheets, and a listing of resources, The Manager as Coach will help readers develop the qualities and skills to align individual and organizational goals and forge dynamic, productive relationships.Whether large or small, manufacturing or service, every organization selects managers and assigns them the task of securing results through people. In theory, managers serve as guides, directors, decision makers, and energizers for their employees. Unfortunately, few managers have, themselves, been trained in the skills and techniques to get the best results from their employees, and managerial styles can run the gamut from permissive-but-ineffectual to aloof to autocratic.This volume in The Manager as… series addresses the challenges of effective management head-on by exploring the role of manager as coach. Focusing on the key purposes of coaching—improving individual performance, solving problems, and securing results—the authors dispel popular myths and misconceptions of management coaching as a passing fad, a process of endless tutoring, or superficial motivation techniques, and offer practical tools for mastering the skills of effective coaching to the benefit of both employees and the organization. They identify four primary roles managers—as coaches—play on a regular basis: trainer, career advisor, strategist, and performance appraiser. Featuring diagnostic exercises, worksheets, and a listing of resources, The Manager as Coach will help readers develop the qualities and skills to align individual and organizational goals and forge dynamic, productive relationships.

✦ Table of Contents


cover......Page 1
copyright......Page 5
Contents......Page 6
Publisher’s Note......Page 8
Introduction to
Performance Coaching......Page 10
Nature of
Performance Coaching......Page 18
THREE
Roles and Responsibilities
of Performance Coaches......Page 30
FOUR
Competencies of
Performance Coaches......Page 50
FIVE
The Performance Coaching
and Management Process......Page 72
SIX
Practices in the Performance
Coaching and Management
Process......Page 106
SEVEN
Performance Coaching
Success Inventory......Page 124
EIGHT
Resources......Page 138
Notes......Page 146
Index......Page 150
About the Authors......Page 152


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