The emotional intelligence of leaders
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Daniel Goleman
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Article
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1998
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John Wiley and Sons
โ 534 KB
## S ome years ago my wife and I were driving out of Manhattan on a wet winter afternoon. We were crawling in bumper-to-bumper traffic up the West Side Highway, when I was amazed to see a man in a wheelchair between the lanes of traffic, begging. I was so shocked and touched by his plight I automa