✦ LIBER ✦
The influence of guarantees, active requests to voice and failure severity on customer complaint behavior
✍ Scribed by Lisa McQuilken; Nichola Robertson
- Book ID
- 116556425
- Publisher
- Elsevier Science
- Year
- 2011
- Tongue
- English
- Weight
- 482 KB
- Volume
- 30
- Category
- Article
- ISSN
- 0278-4319
No coin nor oath required. For personal study only.