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The impact of voice processing on modern telecommunications

โœ Scribed by L.R. Rabiner

Publisher
Elsevier Science
Year
1995
Tongue
English
Weight
957 KB
Volume
17
Category
Article
ISSN
0167-6393

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## Abstract Although many studies have shown that the opportunity to provide input (voice) leads to more favorable employee reactions, fewer studies have examined the boundary conditions for the effect of voice on worker outcomes. Building upon Greenberg and Strasser's (1986) model of personal cont