๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

The Impact of Visit Frequency on the Relationship between Service Quality and Outpatient Satisfaction: A South Korean Study

โœ Scribed by Woo Hyun Cho; Hanjoon Lee; Chankon Kim; Sunhee Lee; Kui-Son Choi

Book ID
111214175
Publisher
John Wiley and Sons
Year
2004
Tongue
English
Weight
145 KB
Volume
39
Category
Article
ISSN
0017-9124

No coin nor oath required. For personal study only.

๐Ÿ“œ SIMILAR VOLUMES

The impact of customer satisfaction and
The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development
โœ Thorsten Hennig-Thurau; Alexander Klee ๐Ÿ“‚ Article ๐Ÿ“… 1997 ๐Ÿ› John Wiley and Sons ๐ŸŒ English โš– 364 KB ๐Ÿ‘ 2 views

Customer satisfaction with a company's products or services is often seen as the key to a company's success and long-term competitiveness. In the context of relationship marketing, customer satisfaction is often viewed as a central determinant of customer retention. However, the few empirical invest