๐”– Bobbio Scriptorium
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The impact of strategic account managers' behaviors on relational outcomes: An empirical study

โœ Scribed by Paolo Guenzi; Laurent Georges; Catherine Pardo

Book ID
108152726
Publisher
Elsevier Science
Year
2009
Tongue
English
Weight
553 KB
Volume
38
Category
Article
ISSN
0019-8501

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## Abstract Design management and process management are two important elements of total quality management (TQM) implementation. They are drastically different in their targets of improvement, visibility, and techniques. In this paper, we establish a framework for identifying the synergistic linka