✦ LIBER ✦

THE IMPACT OF POINT-OF-SALE DATA INACCURACY AND INVENTORY RECORD DATA ERRORS

✍ Scribed by Heather Nachtmann; Matthew A. Waller; David W. Rieske

Publisher: Wiley (John Wiley & Sons)
Year: 2010
Tongue: English
Weight: 622 KB
Volume: 31
Category: Article
ISSN: 0735-3766
DOI: 10.1002/j.2158-1592.2010.tb00132.x

No coin nor oath required. For personal study only.

✦ Synopsis

The presence or absence of error in point‐of‐sale (POS) data and inventory system records directly affects retailer performance. This study identifies various error sources in retail supply chains and studies the influence of inventory and POS (demand) errors in a simulated retail outlet according to fill rate and average inventory. Other things being equal, we find that inventory record error reduces fill rate more than demand error. This study adds further evidence to other studies that suggest the costs caused by errors in POS systems may be overstated.

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