The Impact of Perceived Justice on Contingent Value Judgments
✍ Scribed by Tobias Schröder; Harald A. Mieg
- Book ID
- 109290363
- Publisher
- John Wiley and Sons
- Year
- 2007
- Tongue
- English
- Weight
- 117 KB
- Volume
- 38
- Category
- Article
- ISSN
- 0021-9029
No coin nor oath required. For personal study only.
📜 SIMILAR VOLUMES
## Abstract This article aims to build on previous research analyzing the effects of perceived justice on customers' satisfaction with service recovery and the attitudinal consequences of the recovery strategies firms adopt after service failures occur. The results obtained from a conceptual model
## Abstract The recent phenomena of infectious diseases, natural disasters and terrorist attacks have imposed an unprecedented threat to the global tourism industry. This paper reports on a study that investigated the perceived probability of occurrence, magnitude of threat and efficacy of official