The Impact of ICT on Work

✍ Scribed by Jungwoo Lee (eds.)

• Publisher: Springer-Verlag Singapur
• Year: 2016
• Tongue: English
• Leaves: 222
• Edition: 1
• Category: Library

✦ Synopsis

This edited volume presents current perspectives on the innovative use of Information and Communication Technologies (ICT) as an integral part of the changing nature of work. The individual chapters address a number of key concepts such as telecommuting, alternative work arrangements, job crafting, gamification and new work skills, supplemented by a range of examples and supporting case studies. The Impact of ICT on Work offers a valuable resource for business practitioners and academics in the areas of information systems, as well as for human resources managers. The book will also be useful in advanced graduate classes dealing with the social and business impacts of information and communication technologies.

✦ Table of Contents

Front Matter....Pages i-viii
Impact of ICT on Work: Introduction....Pages 1-6
Front Matter....Pages 7-7
The New Way of Working: Bricks, Bytes, and Behavior....Pages 9-40
Telecommuting: What? Why? When? and How?....Pages 41-70
Drivers and Consequences in Transforming Work Practices....Pages 71-92
Front Matter....Pages 93-93
Future of Work and Work Skills in Knowledge-Intensive Services: Impact of New Media and Technologies....Pages 95-107
Seeing Is Belonging: Remote Working, Identity and Staying Connected....Pages 109-126
Smart Workplace Technology Buzz....Pages 127-150
Gamification of Service Desk Work....Pages 151-172
Front Matter....Pages 173-173
Work Design Characteristics of Mobile-Intensive Workers: Implications for Future Work Design....Pages 175-193
Work Longer Or Live Smarter? Striving for Desirable Work Time Arrangements in Diverse Cultural Contexts....Pages 195-218

✦ Subjects

Innovation/Technology Management; Computers and Society; Human Resource Management; Information Systems and Communication Service