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The impact of emotional labor in a retail environment

โœ Scribed by Cho, Yoon-Na; Rutherford, Brian N.; Park, JungKun


Book ID
123383270
Publisher
Elsevier Science
Year
2013
Tongue
English
Weight
264 KB
Volume
66
Category
Article
ISSN
0148-2963

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## Abstract The study discussed in this article investigated the impact of a short selfโ€management skills training course on frontline bank employees' learning about the use of selfโ€management to overcome obstacles to the initiation of banking product sales, perceived selfโ€efficacy in initiating th