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The impact of demand fluctuation on the quality of service: a tourism industry example

✍ Scribed by Kandampully, Jay

Book ID
124095385
Publisher
Emerald Group Publishing Limited
Year
2000
Tongue
English
Weight
129 KB
Volume
10
Category
Article
ISSN
0960-4529

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## Abstract Health policy reforms in a number of countries seek to improve provider quality by sharpening the incentives they face, for example by exposing them to greater competition. For this to succeed, patients must be responsive to quality in their choice of provider. This paper uses data from