The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator

✍ Scribed by Hsin Hsin Chang; Su Wen Chen

• Book ID: 113530360
• Publisher: Elsevier Science
• Year: 2008
• Tongue: English
• Weight: 335 KB
• Volume: 24
• Category: Article
• ISSN: 0747-5632
• DOI: 10.1016/j.chb.2008.04.014