𝔖 Bobbio Scriptorium

✦ LIBER ✦

The global service quality measurement program at American Express Bank

✍ Scribed by Oxman, Jeffrey A.

Book ID: 112164166
Publisher: John Wiley and Sons
Year: 1992
Weight: 879 KB
Volume: 11
Category: Article
ISSN: 0277-8556
DOI: 10.1002/npr.4040110309

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