Losing more than $14 billion during the period 1991-93, combined with the arrival of new CEO Louis V. Gerstner, Jr., changed the way IBM thought about customers and competition. As IBM began to reshape itself in the 1990s, its traditional emphasis on customer satisfaction broadened to include a rene
โฆ LIBER โฆ
The function of corporate intelligence
โ Scribed by Benedict N. Weaver
- Book ID
- 118282893
- Publisher
- John Wiley and Sons
- Year
- 1993
- Weight
- 297 KB
- Volume
- 4
- Category
- Article
- ISSN
- 1058-0247
No coin nor oath required. For personal study only.
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