The Exchange: A Bold and Proven Approach to Resolving Workplace Conflict
โ Scribed by Steven Dinkin (Author); Barbara Filner (Author); Lisa Maxwell (Author)
- Publisher
- Productivity Press
- Year
- 2011
- Leaves
- 134
- Edition
- 1
- Category
- Library
No coin nor oath required. For personal study only.
โฆ Synopsis
This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.
โฆ Table of Contents
A Different Approach to Resolving Workplace Disputes. How the Exchange Works: A Case Study. Getting Ready. Holding Private Meetings. Stage III: Conducting the Joint Meeting. Problem Solving: Building a Solution Together. Culture, Diversity, and Other Things That Matter. Tips for Bridging Cultural Gaps. Making the Most of the Exchange in Your Organization. Using the Exchange with the People and Organizations You Serve. About the Exchange and Its Creators. Index.
โฆ Subjects
Economics, Finance, Business & Industry;Business, Management and Marketing;Marketing;Public Relations;Engineering & Technology;Manufacturing Engineering;Production Research & Economics;Lean Manufacturing
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