✦ LIBER ✦

The evaluation of the IIC project

✍ Scribed by Branin, Joseph ;D'Elia, George ;Shaughnessy, Thomas ;Adams, Carl

Publisher: John Wiley and Sons
Year: 1997
Tongue: English
Weight: 27 KB
Volume: 48
Category: Article
ISSN: 0002-8231
DOI: 10.1002/(sici)1097-4571(199705)48:5<472::aid-asi13>3.0.co;2-0

No coin nor oath required. For personal study only.

✦ Synopsis

ambiguous. The statistically significant changes found for E-mail, voice mail, and Tables of Contents services occurred in both the treatment and the control groups. For E-mail and voice mail, it seems correct to conclude that although the IIC made these services available to the School of Management and the Institute of Public Affairs, it did not make them more available or more useful than they would have been anyway, from some other source.

On the other hand, this may not be the correct interpretation for the changes detected for Tables of Contents services. The treatment/control group distinction was compromised for the provision of Tables of Contents services when the IIC began to offer these services to the general University community. It appears that individuals in the School of Education rated Tables of Contents services as more available because they were aware of the IIC provision of this service.

Given its increased availability and its continued high perceived fit to task needs, Tables of Contents services may yet overcome what appears to be entrenched habits of non-use. We can say with confidence that the IIC added an important possibility to the array of choices, but we cannot say which choices will be heavily used in the near future.

The IIC as a Model for Information Delivery

From the perspective of the IIC as a model organization for the delivery of information in a networked environment, the project was not as successful as anticipated.

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