𝔖 Bobbio Scriptorium
✦   LIBER   ✦

The emerging role of emotions in work life: an introduction

✍ Scribed by Cynthia D. Fisher; Neal M. Ashkanasy

Publisher
John Wiley and Sons
Year
2000
Tongue
English
Weight
90 KB
Volume
21
Category
Article
ISSN
0894-3796

No coin nor oath required. For personal study only.

✦ Synopsis

Research into the role that emotions play in organizational settings has only recently been revived, following publication in 1983 of Hochschild's The Managed Heart. Since then, and especially over the last ®ve years, the tempo of research in this ®eld has stepped up, with various initiatives such as conferences and e-mail discussion lists playing signi®cant roles. This Special Issue is another initiative in this genre. The six papers in the Special Issue were selected from forty submissions, and cover a wide range of contemporary research issues. The papers deal with the relationship of mood to job characteristics and to job satisfaction, manifestation of anger in dyadic relationships, perceptions and eects of emotional labor, emotional intelligence in selection interviews, and the eects of displays of sadness and anger by leaders. In this introduction, we broadly introduce the topic of emotions in workplace settings, summarize the six papers, and present some directions for future research.

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