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The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation

โœ Scribed by Easton, George S.; Jarrell, Sherry L.

Book ID
120415550
Publisher
University of Chicago Press
Year
1998
Tongue
English
Weight
278 KB
Volume
71
Category
Article
ISSN
0021-9398

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## Abstract Design management and process management are two important elements of total quality management (TQM) implementation. They are drastically different in their targets of improvement, visibility, and techniques. In this paper, we establish a framework for identifying the synergistic linka