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The effects of relationship benefit on relationship quality and store loyalty from convergence environments—NPS analysis and moderating effects

✍ Scribed by Jang, Jae Hun; Kim, Sam Won; Lee, Yang Sun; Kim, Jongsung

Book ID: 121613373
Publisher: Springer
Year: 2013
Tongue: English
Weight: 968 KB
Volume: 13
Category: Article
ISSN: 1389-5753
DOI: 10.1007/s10660-013-9117-0

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