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The effects of positive affect and personal information search on outcomes in call centers: An empirical study

✍ Scribed by Lorna Doucet; Sherry M.B. Thatcher; Matt E. Thatcher


Book ID
113571037
Publisher
Elsevier Science
Year
2012
Tongue
English
Weight
362 KB
Volume
52
Category
Article
ISSN
0167-9236

No coin nor oath required. For personal study only.


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