The Effects of Emotional Dissonance and Quality of Work Life Perceptions on Absenteeism and Turnover Intentions among Turkish Call Center Employees

✍ Scribed by Duysal Askun Celik; Ela Unler Oz

• Book ID: 113888451
• Publisher: Elsevier
• Year: 2011
• Tongue: English
• Weight: 372 KB
• Volume: 30
• Category: Article
• ISSN: 1877-0428
• DOI: 10.1016/j.sbspro.2011.10.491