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The effects of concrete and abstract consumer goals on information processing

โœ Scribed by Michelle L. Peterman


Publisher
John Wiley and Sons
Year
1997
Tongue
English
Weight
214 KB
Volume
14
Category
Article
ISSN
0742-6046

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โœฆ Synopsis


This article examines the implications of adopting concrete and abstract purchase goals over several stages of information processing. Results are reported from a computerized experiment that demonstrates three important goal effects. At the acquisition stage, goals guide information exposure, inducing tendencies to engage in attribute-based or brand-based elaboration. During encoding, goals influence the level at which information is encoded, causing it to be more attribute-level or conceptual in nature. Finally, under certain conditions, goals may continue to guide productrelated thinking through successive generations of product judgments. Implications of these findings for marketing theory and practice are discussed.


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