The effect of service process type, business strategy and life cycle stage on bureaucratic MCS in service organizations

✍ Scribed by Sofiah Md. Auzair; Kim Langfield-Smith

• Book ID: 116728116
• Publisher: Elsevier Science
• Year: 2005
• Tongue: English
• Weight: 172 KB
• Volume: 16
• Category: Article
• ISSN: 1044-5005
• DOI: 10.1016/j.mar.2005.04.003