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The effect of power on susceptibility to emotional contagion

โœ Scribed by Hsee, Christopher K.; Hatfield, Elaine; Carlson, John G.; Chemtob, Claude


Book ID
127272591
Publisher
Taylor and Francis Group
Year
1990
Tongue
English
Weight
751 KB
Volume
4
Category
Article
ISSN
0269-9931

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โœ Willem Verbeke ๐Ÿ“‚ Article ๐Ÿ“… 1997 ๐Ÿ› John Wiley and Sons ๐ŸŒ English โš– 199 KB ๐Ÿ‘ 2 views

This article explores the emotional contagion hypothesis, proposed by Hatfield, Cacioppo, and Rapson (1994), in a sales context. Specifically, the emotional contagion hypothesis explains how the emotions of two people (e.g., salesperson and customer) during a conversation are transmitted from one to