✦ LIBER ✦
The effect of management commitment to service quality on frontline employees' affective and performance outcomes: an empirical investigation of the New Zealand public healthcare sector
✍ Scribed by Nicholas J. Ashill; Janet Carruthers; Jayne Krisjanous
- Publisher
- John Wiley and Sons
- Year
- 2006
- Tongue
- English
- Weight
- 159 KB
- Volume
- 11
- Category
- Article
- ISSN
- 1465-4520
- DOI
- 10.1002/nvsm.281
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