Global software organization (GSOs) are a recent form of work settings where Information Technology (IT) professionals engage in information and communication technology (ICT) mediated software development work for businesses across the globe. Issues of self, identity, and gender are linked to parti
The effect of information technology on learning in professional service organizations
โ Scribed by Tonya Boone; Ram Ganeshan
- Publisher
- Elsevier Science
- Year
- 2001
- Tongue
- English
- Weight
- 92 KB
- Volume
- 19
- Category
- Article
- ISSN
- 0272-6963
No coin nor oath required. For personal study only.
โฆ Synopsis
Abstract
This study examines the relationship between organizational experience and productivity in a professional service organization. The research addresses a gap in the existing literature with respect to organizational experience models in service organizations. Our findings confirm a significant, positive relationship between organizational experience and productivity. In addition, we investigate the effect of information technology on the relationship between organizational experience and productivity. The findings indicate that information technology which becomes a part of the production process is associated with productivity improvements, while information technology which merely documents or collects information is not.
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