𝔖 Bobbio Scriptorium
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The dynamic role of “should expectation” in service recovery paradox

✍ Scribed by Rungting Tu; Ke Chen; Cheryl C. J. Lin

Book ID
107508021
Publisher
Higher Education Press and Springer
Year
2009
Tongue
English
Weight
384 KB
Volume
3
Category
Article
ISSN
1673-7326

No coin nor oath required. For personal study only.

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✍ Gärdenfors, Peter 📂 Article 📅 2005 🏛 Springer Netherlands 🌐 English ⚖ 208 KB

This book is a selection from the articles that I have written over a period of more than twenty years. Since the focus of my research interests has shifted several times during this period, it would be difficult to identify a common theme for all the papers in the volume. Following the Swedish trad