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The Digital Frontier: How Consumer Companies Can Create Massive Value Through Digital Transformation

✍ Scribed by Ajay Sohoni


Publisher
Wiley
Year
2021
Tongue
English
Leaves
291
Edition
1
Category
Library

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✦ Synopsis


Discover how to move forward with your own company’s digital transformation with this accessible new resource from a global leader in his field

 In The Digital Frontier, experienced executive and distinguished author Ajay Sohoni delivers a relatable and readable reference for corporate executives who need the knowledge and confidence to build lasting digital change within their enterprise. From marketing to commercial, supply chain, and finance, the book offers actionable insights in an accessible format, full of anecdotes, humor, and case examples. You’ll learn which areas to focus on and which not to worry about as you craft your own custom transformation journey. In the book, you’ll also find:

  • A demystification of the startup world for executives and an explanation of why unicorns exist (and so often ultimately fail)
  • A detailed description of the digital transformation gripping companies across a variety of industries in functional areas including advertising, engagement, commerce, product development, manufacturing, and corporate functions
  • A simplified 4-stage framework for companies to start from scratch and build valuable use cases

 Perfect for executives in consumer-facing companies, corporate managers and leaders, business unit heads and management teams, The Digital Frontier is also an indispensable guide for digital non-natives trying to make sense of, and keep up with, the rapidly changing world around them.

✦ Table of Contents


Cover
Title Page
Copyright
Contents
Why I Wrote This Book and Why You Should Read It
Acknowledgments
Chapter 1 Setting the Context
Let There Be Value Creation
We need to stop pretending
Value creation is at the root of it all
Enter the capitalists with too much money
Startups are built mostly for investors, sometimes for consumers
So, what exactly do you do?
The Technology That Powers It
Accuracy and accessibility of geospatial intelligence
Total availability and commoditization of personal devices
Artificial intelligence and machine learning
Automated content creation and rendering
Implants and sensors
5G and connectivity
Efficiency and modularity in software development
Personal data privacy and security
Blockchain and distributed ledger
Robotics and 3D printing
The Key Consumer Trends of The Next Decade
The changing shape of households
The changing personal financial situation
A growing sense of responsibility
An acceptable form of homelessness
Accepting defeat in the war on privacy
Plurality of thought and habits
Value of experience and appetite for complexity
Overwhelming availability, choice and transparency
Changing attitudes to education and employment
Social media for life reference and for self‐actualization
Stepping Back Before Diving In
Oh my God, this is already too much. Where do I start?
The six frontiers of change in the consumer goods and services sector
This is going to be absurd, but in a good way
Notes
Chapter 2 How Companies Reach Consumers
Future of Out‐of‐Home Media
Odin books a holiday
Understanding the evolution of out‐of‐home media
Three practical things you should do now
Future of TV Advertising
Chick‐fil‐A at Bhindi‐Bazaar
Understanding the evolution of TV advertising
Three practical things you should do now
A New Kind of Personal Device
Jaden shorts a Merlot
Understanding the evolution of personal devices
Three practical things you should do now
A New Way of Building Ad Creatives
Nuno celebrates his 10‐yr anniversary
Understanding the evolution of Ad creatives
Three practical things you should do now
Notes
Chapter 3 How Companies Engage with Consumers
Harnessing Your Consumer Base
Bart adds a few years to his life
Understanding how to build a consumer database
Three practical things you should do now
The Future of Loyalty Programs
Because Odin pledged allegiance to The Syndicate
Understanding modern‐day loyalty programs
Three practical things you should do now
Providing Additional Value Through Digital Products
Wahad makes a Jjajjangmyeon
Understanding how companies build digital products
Three practical things you should do now
Engaging Through the Intangibles
Jaden's daily facial care ritual
Understanding engagement through intangibles
Three practical things you should do now
Notes
Chapter 4 How Consumers Transact
The Future of at Home e‐Commerce
Nuno prepares for fight night
Understanding the evolution of at home e-commerce
Three practical things you should do now
The Future of On‐the‐Go Commerce
Bart's day out in New York
Understanding the evolution of on‐the‐go commerce
Three practical things you should do now
The Future of Browse Purchases
Odin celebrates singles tag
Key elements of the evolution
Three practical things you should do now
The Future of Consultation
Wahad's big weekend of fixing stuff
Key elements of the evolution
Three practical things you should do now
Note
Chapter 5 How Companies Create Products and Brands
The Future of Consumer Research
The latte that Jaden made
Understanding the evolution of consumer research
Three practical things you should do now
Future of Personalization
Nuno likes everything Nuno style
Understanding the evolution towards personalization
Three practical things you should do now
Continued Relevance of Brands
Bart's second love
Understanding the evolution of brands
Three practical things you should do now
The Future Localized Franchise
Odin supports his community
Understanding the evolution from being centralized to being distributed
Three practical things you should do now
Notes
Chapter 6 How Companies Manufacture and Distribute Products
The Factory of the Future
Wahad's slow cooker gets put together
Understanding the evolution in manufacturing
Three practical things you should do now
Future Logistics
Jaden's unmanned Duvel
Understanding the evolution
Three practical things you should do now
Digitization of the Route to Market
Nuno's weekend of sin
Key elements of the evolution
Three practical things you should do now
The Circular Economy of the Future
Bart loves being the Hulk
Understanding the evolution in the circular economy
Three practical things you should do now
Notes
Chapter 7 How Companies Work Together
The Future of Finance
The life of Odin the CFO
Key elements of the evolution
Three practical things you should do now
The Future of Employment
Wahad and Wahida's walk through life
Understanding the evolution in education and employment
Three practical things you should do now
The Future of Leadership
Jaden the “Conductor”
Understanding the evolution in leadership
Three practical things you should do now
The Future of Government
Nuno joins a movement and Bart pays a parking fine
Understanding some of the evolution in Government services
Notes
Chapter 8 Making the Transformation Happen
Achtung! Sports analogy coming
The 33 Framework – Nine Steps to Build and Execute a Digital Transformation
Why 33
EPIC 1 – IMAGINE Your Digital Future
Sprint 1 – Define your CURRENCY and ambition of value
Sprint 2 – Explore your own digital FRONTIERS
Sprint 3 – Prioritize the available VALUE POOLS
EPIC 2 – BUILD Your Transformation Unit
Sprint 4 – Blueprint your PLATFORM idea(s)
Sprint 5 – Recruit your transformation TEAM
Sprint 6 – Setup your transformation ENTITY
EPIC 3 – OPERATE the Digital Transformation
Sprint 7 – RESOURCE the entity appropriately
Sprint 8 – RUN the platform everyday
Sprint 9 – REFRESH the platform every year
Epilogue
Index
EULA


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