Service quality along the supply chain:
β
L.L. Stanley; J.D. Wisner
π
Article
π
2001
π
Elsevier Science
π
English
β 136 KB
## Abstract The overall objective of this research was to explore the association between implementation of cooperative purchasing/supplier relationships, internal service quality, and an organizationβs ability to provide quality products and services to its customers. Specifically, purchasingβrela