The Dark Side of Social Media: Psychological, Managerial, and Societal Perspectives

✍ Scribed by Pavica Sheldon, Philipp Rauschnabel, James M. Honeycutt

• Publisher: Academic Press
• Year: 2019
• Tongue: English
• Leaves: 190
• Edition: 1
• Category: Library

✦ Synopsis

The Dark Side of Social Media: Psychological, Managerial, and Societal Perspectives examines how social media can negatively affect our lives. The book tackles issues related to social media such as emotional and mental health, shortened attention spans, selective self-presentation and narcissism, the declining quality of interpersonal relationships, privacy and security, cyberstalking, cyberbullying, misinformation and online deception, and negative peer effects. It goes on to discuss social media and companies (loss of power, challenging control mechanisms) and societies as a whole (fake news, chatbots, changes in the workplace).

The Dark Side of Social Media: Psychological, Managerial, and Societal Perspectives empowers readers to have a more holistic understanding of the consequences of utilizing social media. It does not necessarily argue that social media is a bad development, but rather serves to complement the numerous empirical findings on the "bright side" of social media with a cautionary view on the negative developments.

✦ Table of Contents

Front Cover
The Dark Side of Social Media
Copyright Page
Dedication
Contents
Preface
Acknowledgments
I. The Dark Side of Personal Social Media Use
1 Social Media and Mental and Physical Health
Stress and Anxiety
Depression
Suicide Rates
Sleeping Patterns
Fitness, Health, and Eating Habits
Addiction to Social Media
Solutions
Conclusion
References
2 Narcissism as a Predictor of Self-Presentation
Generational Differences
Intercultural Differences in Narcissism and Social Media Usage
Types of Narcissism
Facebook Use and Narcissism
Narcissism and Instagram
Narcissism and Twitter
The Dark Triad of Personality
Summary and Conclusion
References
3 Cyberstalking and Bullying
Definitions of Cyberstalking
Similarities and Differences Between Face-to-Face and Cyberbullying
Cyberbullying Among College Students
Sex Differences
Imagined Interactions, Cyber Teasing, and Bullying
Phone Apps to Deal With Bullying
Conclusion and Implications
References
4 Negative Social Comparisons on Social Network Sites
Social Comparison Theory
Mass Media and Social Comparisons
Social Media
Pinterest
Conclusion
References
5 Social Media and Relationship Drama
Romantic Relationship Problems
Jealousy
Dialectic Tensions
Infidelity
Abuse and Violence
Relationship Dissolution
Postbreakup
Problems in Friendship Relationships
Unfriending
Conclusion
References
II. The Dark Side of Professional Social Media Use
6 Social Media Monitoring: A Cautionary View
Introduction
Social Media Monitoring: Definition and Advantages
Definition of Social Media Monitoring
Myths of Social Media Monitoring
Quantifying User-Generated Content
User-Generated Key Performance Indicators
Marketer-Generated Key Performance Indicators
General Limitations of Social Media Content Analysis
Closed Networks
Lack of Representativity
Potential Limitations of Automatic Social Media Content Analysis
Typos, Slang, and Context
Irony and Double Meaning
Nontextual Content
Unclear Identification of Brands
Lack of Transparency in Tools
Discussion
References
7 Online Firestorms: Collaborative Brand Attacks
Introduction
Social Media Marketing
Social Media Crises: Collaborative Brand Attacks
Exit, Loyalty, Voice: Three Basic Strategies of Unsatisfied Customers
Communication Crises and Collaborative Brand Attacks
Traditional Communication Crises
Collaborative Brand Attacks
Example: Union Street Guest House
Collaborative Brand Attacks and the Dark Side of Social Media
Discussion
References
III. The Dark Side of Social Media Use for Societies
8 Social Media Privacy
What Is Privacy?
Privacy Paradox and Social Media
Privacy Literacy
Uses and Gratifications Theory and Privacy on Social Media
Conclusion
References
9 Social Media Lies and Rumors
Lying as a Form of Deception
Online Deception and Deception Using Social Media
Catfishing
Self-Presentation Lies
Misinformation and Rumors
Fake News
Conclusion
References
Index
Back Cover