The customer differential : the complete guide to implementing customer relationship management
β Scribed by Nykamp, Melinda
- Publisher
- AMACOM
- Year
- 2001
- Tongue
- English
- Leaves
- 221
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Subjects
Data Mining;Data-Warehouse-Konzept;Implementation;Kundenmanagement;Unternehmen
π SIMILAR VOLUMES
<P style="MARGIN: 0px"> <B> <I>A brand new collection of powerful insights into building outstanding customer relationships⦠4 pioneering books, now in a convenient e-format, at a great price!</I> </B> </P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px"> <B>4 remarkable eBooks help you develo
Great overview for strangers to CRM. The only aspect I did not like was the rather short and cynical commentary on privacy in CRM. Privacy is a serious issue that deserves more attention.
<p>This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special ch
<p><p></p><p>This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test resul