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The CRM process in retail and service sector firms in Japan: Loyalty development and financial return

✍ Scribed by Chieko Minami; John Dawson

Book ID: 116694891
Publisher: Elsevier Science
Year: 2008
Tongue: English
Weight: 202 KB
Volume: 15
Category: Article
ISSN: 0969-6989
DOI: 10.1016/j.jretconser.2007.09.001

No coin nor oath required. For personal study only.

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