Coordination of staffing and pricing dec
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DoΗ§an A. Serel; Erdal Erel
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Article
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2008
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John Wiley and Sons
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English
β 134 KB
## Abstract Customer demand is sensitive to the price paid for the service in many service environments. Using queueing theory framework, we develop profit maximization models for jointly determining the price and the staffing level in a service company. The models include constraints on the averag