✦ LIBER ✦
The competitive impact of service process improvement: Examining customers’ waiting experiences in retail markets
✍ Scribed by Piyush Kumar
- Book ID
- 113752179
- Publisher
- Elsevier Science
- Year
- 2005
- Tongue
- English
- Weight
- 197 KB
- Volume
- 81
- Category
- Article
- ISSN
- 0022-4359
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