โ Scribed by Charlotte Stephens; Thomas Loughman
No coin nor oath required. For personal study only.
Because they discuss complex issues with top management and business unit managers who are often outside the information system function, Chief Information Officers (CIOs) must be able to communicate clearly, without overusing technical jargon. This study, employing empirical research, presents both quantitative and qualitative information about five CIOs in five industry types. Each CIO was observed for one week to determine his work activities. Observations took place over a period of 215 work hours. A narrative of events, conversations, and mail was also maintained to assist with a qualitative analysis of the observations. The qualitative section of the study describes and analyzes metaphors used by the CIOs. By explaining complex issues metaphorically, the CIOs were able to convey ideas effectively and powerfully to a variety of functional managers.
๐ SIMILAR VOLUMES
A woman, little more than a skeleton, is found hanging in dense woodland outside Bangor, hands bound behind her back. Detective Chief Inspector Michael McKenna and his colleagues, seeking her identity and her killer, become enmeshed in deceit and half-truths, chasing shadows, scratching the poverty-