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The challenges of six sigma in improving service quality

✍ Scribed by Nakhai, Behnam; Neves, Joao S.

Book ID: 121714000
Publisher: Emerald Group Publishing Limited
Year: 2009
Tongue: English
Weight: 187 KB
Volume: 26
Category: Article
ISSN: 0265-671X
DOI: 10.1108/02656710910975741

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