๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

The challenges of six sigma in improving service quality

โœ Scribed by Nakhai, Behnam; Neves, Joao S.


Book ID
121714000
Publisher
Emerald Group Publishing Limited
Year
2009
Tongue
English
Weight
187 KB
Volume
26
Category
Article
ISSN
0265-671X

No coin nor oath required. For personal study only.


๐Ÿ“œ SIMILAR VOLUMES


Lean Six Sigma for Service: How to Use L
โœ Michael George ๐Ÿ“‚ Library ๐Ÿ“… 2003 ๐Ÿ› McGraw-Hill ๐ŸŒ English โš– 9 MB

Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean - today's major quality improvement initiatives - explain only how to implement these techniques in a manufacturing environment.Lean Six Sigma for Services fills the need for