The challenges of long-distance relationships: the effects of psychological distance between service provider and consumer on the efforts to recover from service failure

✍ Scribed by Lii, Yuan-Shuh; Chien, Charles S.; Pant, Anurag; Lee, Monle

• Book ID: 121182765
• Publisher: John Wiley and Sons
• Year: 2013
• Tongue: English
• Weight: 443 KB
• Volume: 43
• Category: Article
• ISSN: 0021-9029
• DOI: 10.1111/jasp.12077