✦ LIBER ✦
The case of Amazon.com: towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
✍ Scribed by Klaus, Philipp
- Book ID
- 121285681
- Publisher
- Emerald Group Publishing Limited
- Year
- 2013
- Tongue
- English
- Weight
- 244 KB
- Volume
- 27
- Category
- Article
- ISSN
- 0887-6045
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